TRADECRAFT - SKILLS TO EMPOWER YOUR WORKFORCE
empower your workforce
The Stanford Research Institute International found that 75% of long term employment success is driven by mastery of soft skills, while only 25% is determined by technical training skills.
Robin Irvine. General Manager NA & EMEA Apex Systems. 2024

A short experience to present the magic that moves people. Recognition. The focus you give to another. Active listening, mirroring tone, words and with genuine enthusiasm. Reflect on how many of your longest friendships, your strongest relationships, your greatest leaders and exceptional salespeople were intuitively tuned into this very principle. The power to make another feel 'special' is almost alchemy. Yet if you deny an individual or group, recognition, what happens next?
David Bufton. Manager QHSE. FLI Structures
